SugarCRM is an open-source and social customer relationship management (CRM) platform. It is the fastest growing customer relationship management company in the world today. SugarCRM provides a great deal of efficiency and control over your organization’s sales pipeline and, in doing so, it empowers organizations to win and keep happy customers. SugarCRM is modern and flexible by design and enables you to better communicate with prospects, share sales data, close deals small and big, and keep customers happy. Thousands of successful organizations around the world use SugarCRM every day for Sales Force Automation, Marketing Automation, Customer Support, and Call Center.

You can run SugarCRM in the cloud or on-premise depending on your business needs. Sugar is equally suited to small and mid-sized companies and large enterprises – starting from ones with less than fifty employees to ones with thousands. Keeping different needs in mind, SugarCRM is available in different editions, e.g. Sugar Community, Sugar Professional, Sugar Corporate, Sugar Enterprise, and Sugar Ultimate.


SugarCRM Editions
Sugar Community, the free edition, contains basic features such as sales management, pipeline management, user management, marketing, customization, etc. Sugar Professional (paid) offers additional features such as reporting, dashboards, workflow, team management, quote management, product management, calculated fields, roll-ups, dependent drop-downs, show/hide fields, project management, mobile access, hosting, tech support, storage, etc. Sugar Enterprise (paid), in addition to all the features offered by Sugar Community and Sugar Professional, offers features like customer portal, Sugar offline client sync, Sugar offline mobile, Sugar SQL reporting, etc.


SugarCRM across Industries
SugarCRM is being extensively used by organizations across many different industries such as Healthcare, Education, Financial Services, Insurance, Government and Public Sector, Non-Profit, Services, Retail and Consumer, Shipping and Transport, Manufacturing, High-Tech Manufacturing, Media, Real Estate, Technology, Telecommunications, and Utilities.


SugarCRM Development Services
SugarCRM has a thriving ecosystem with more than a million users, 30000 developers, 1000 apps, and 350 partners. SugarCRM can be a bit confusing for new users; so organizations may want to hire the services of SugarCRM service providers to optimize the system for them. SugarCRM is also powerfully customized and extended to suit unique and complex business needs of organizations around the world.


Expert SugarCRM service providers – with their accumulated experience of working with diverse SugarCRM development needs across different industries – can accelerate your SugarCRM success. For example, Mindfire Solutions, backed by its investments in building SugarCRM expertise and successful project execution experience over the years, provides a wide range of trusted SugarCRM development services including the following:

• SugarCRM installation and configuration
  
  
• SugarCRM Upgrade to the latest version
  
  
• SugarCRM Customization of modules and layouts
  
  
• Implementation of new features in SugarCRM
  
  
• SugarCRM Migration from custom solutions, Goldmine, ACT, Microsoft Excel, and Salesforce.
  
  
• SugarCRM integration with other applications
  
  
• SugarCRM custom module development
  
  
• SugarCRM custom reports development
  
  
• SugarCRM support & maintenance
  
  

If you want to know about Quickbooks sugarcrm integration, customize and/or extend SugarCRM and need some development help, get in touch with Mindfire today – call 1-248-686-1424 or email sales at mindfiresolutions dot com – to leverage the strong track record and solid experience of Mindfire’s SugarCRM developers trusted by clients.

Dreamforce 2012 – Salesforce.com’s 10th annual user conference – was held in San Francisco from Sep 18-21, 2012. Referred to as “The Cloud Computing Industry Event of the Year”, this spectacle of a conference had around 750 informative sessions with more than 350 partner companies and 90,000 attendees. Bigger than ever before and possibly the largest user conference organized by any IT company in history!

Going by the response of participants sampled from across the web, many of the attendees came away feeling very satisfied and positive about Salesforce.com innovations and its future direction. Some of the key takeaways to have grabbed the most attention include the following:

1) Work.com: Salesforce.com’s re-branding of Rypple as Work.com and making it a key investment area signals the transformative effect it will have on how work is organized and managed in organizations of the future. Work.com, already adopted by Salesforce.com itself among its 7000+ workforce, will result in more flexible, network-based (and less hierarchical) organizations that sell, service, and market better.

2) Community: A new Chatter-based product called Community is going to be launched in the summer of 2013 for Salesforce.com customers and partners. Chatter, initially targeting internal collaboration, is being broad-based in significant ways to eventually become the bedrock of external facing customer and partner communities. Community will entirely replace old customer/partner portal products, make the CRM experience more social for all stakeholders, and unlock possibilities of new revenue streams for businesses.

3) Marketing Cloud: Salesforce.com’s marketing cloud – a unified social marketing suite covering social listening, social content, engagement, social ads, measurement, workflow and automation – is getting immensely powerful and becoming a well-differentiated product. This comprehensive end-to-end solution – with Buddy Media, Radian6, and CRM platform integration – will enable organizations to listen, connect, and align better.

4) Salesforce Touch: Salesforce Touch – in keeping with Salesforce’s early recognition of a multi-device and multi-context future – uses HTML5 to make its mobile strategy cross-platform. Salesforce Data.com Social Key, which unites enterprise and external contact data into a more meaningful global, is set to usher in a brand new paradigm.

5) Service Cloud Adoption: Salesforce.com’s Service Cloud is maturing into a great product (through multi-channel integration, third party app integration flexibility, social & mobile dimensions). With Service Cloud adoption steadily rising, it is well placed to gather further momentum and develop into a mega business.

In addition to the above, enhancements like Salesforce Chatterbox, Salesforce Identity, etc. seem to set the stage for great new possibilities.

We at Mindfire Solutions – a top Salesforce development services provider with a fully-certified Salesforce development team and a strong track record of serving Salesforce customers across diverse industries and business needs – are excited about the way Salesforce.com is transforming customer relationship management landscape to become the “enterprise nerve center”. If you want to customize and/or extend Salesforce Customization Services help, get in touch with Mindfire today – call 1-248-686-1424 or email sales[@]mindfiresolutions.com – to leverage the solid experience of Mindfire’s trusted Salesforce Application development team to personalize and extend capabilities and build cloud apps.

Microsoft Dynamics CRM is one of the important member in MS Dynamics family. It is one of best CRM platform among all other tools available in the software market. CRM Software Development is very popular in the customer relationship management world not because of, it is the Microsoft product, but of its development flexibility, out-of box functionality and for the compatibility with all technologies and tools. The other beauty of this product is, it can interact with any non-dotnet platform. Now Microsoft Inc. is planning to integrate its online version with SharePoint online version. This would be the hottest news in recent past. Being a Business lead and a technocrat, I have observed/ observing this technology since past couple of years and see very positive changes in it. Like, how Microsoft Dynamics CRM help Small to Mid-size companies, Mid to large companies and large companies to do their business effectively. Like I said above, it is the best customer relationship management platform available in this market because of its flexibility. One example is, it is supports WCF concept. WCF it stands for ‘Windows Communication Foundation’. It is used to build distributed applications. There are lots of approach in building distribute application such as .NET remorting, Message Queuing (MSMQ) and COM+ Service. WCF unifies these into a single framework for building and consuming services. WCF is based on SOA (Software Oriented Architecture). The beauty of this concept is It can be hosted on IIS, WAS, Self-hosting, windows services and has AJAX Integration and Json support. It can maintain transaction like COM+, also Provides Multiple Message Patterns along with more security.

An USA origin Renewable Energy company use CRM across various departments for various purposes. Be it Sales, Marketing, Finance or Customer Service department a good and efficient CRM in place would definitely help a company to grow not only in terms of revenue generated but also maintaining healthy relationship with clients. He understood the importance of it and was keen at improving the overall efficiency of their existing CRM system in order to manage their data, better understand and serve their existing and future customers. He wants to enhance his existing Microsoft Dynamics system to fit his requirements. To do the enhancement, it needs WCF knowledge to implement/ develop solution for his business. This guy searched many Dynamics CRM software development services company to build partnership who will help him is time to time manner to develop his system and maintain his Renewable Energy CRM system. After many search he finds Mindfire Solutions, an MS CRM Customization and Implementation company in India. It has one of best solution and development provider having 20+ MSD CRM developers. With more than 6 years it is consider as leading company on Dynamics CRM application services in India. Several of its experts are Microsoft .Net and dynamics CRM 4.0, Dynamics 2011 certified. The exports team has deep knowledge on all version/ category of customer relationship management. The team has executed many offshore projects successfully across the domain and of different complexity. All her developers are updates their knowledge regularly with every bit of release of Microsoft and they interact with all gurus in the market to share and gain knowledge across globe.

To hire Dynamics Development vendor or CRM Software Development team Who would customize and maintain your system who would customize and maintain your system, you can call at 1-248-686-1424 or email sales at mindfiresolutions.com. We will be glad to help you.